Customer Service

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Everybody talks about it, but does
anybody really do anything about it?

Providing the levels of Customer Service AND Satisfaction that you desire and your customers covet is a dedicated team effort that can only be achieved with direction from the top down; and we are here to help you find that passion every step of the way.

We call Customer Service ‘The Old Gray Mare’ because she ain’t what she used to be. There was a time when you didn’t have to teach people the finer points of customer service. This is no longer true, and we find that customer service has taken a backseat to everything we do. Today, you have to provide both service and satisfaction because the concept of service has all but disappeared. This is what we stand for, superior customer relations and an enhanced bottom line utilizing outstanding customer service and satisfaction.


Come with us to discover Who your Three Customers are,

The Three Key Elements for success,

And why The Big Three are so important.



Home - About Us - Mission Statement - Services - Meet Our Staff - The Rest Of Our Great Staff
- My Three Customers - Three Key Elements - The Big Three - Mistakes
Actual Service Experiences - Contact Us - Referrals - Your Personal Experiences - Blog
Professional Links - Personal Links

Contact Us Today and take that First Step to improved Customer Service AND Satisfaction

DCG & Associates, Inc

603 N Garfield Ave
DeLand, Florida 32724